INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I retrieve my purchased item?

Upon completing your purchase, please provide a Steam trade link. Within 24 hours, your purchased item will be deposited into your inventory.

What kinds of items are available on the platform?

Our platform offers a diverse range of items including cases, weapons, knives, stickers, containers, and skins.

Will there be a trade restriction after purchasing a skin?

Yes, following a purchase, any item acquired from our platform will be subject to a 7-day trade restriction.

Is there a chance of not receiving the skin in my inventory?

Rest assured, our platform ensures timely delivery of purchased items. In the rare event of technical issues, immediate refunds will be provided.

What are the potential savings when purchasing skins from your platform?

By purchasing from us, you can enjoy significant savings as our prices are lower compared to the Steam platform.

Are the products regularly updated?

Yes, we continuously update our inventory and monitor price fluctuations to adjust accordingly.

Where can I find assistance regarding payment and purchases?

For detailed payment instructions, please refer to our payment page or contact our support team.

Do I accrue any points with frequent purchases?

Currently, our platform does not support a points system, but this feature may be considered in the future.

INFORMATION ABOUT US

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